BlueSpice AI chatbot against
hallucinations on Golem

Project funding on behalf of the BMFTR is complex and highly formalized. An AI-supported chatbot has now been integrated into the HdP to help employees and project sponsors navigate more efficiently through regulations, application logic and internal guidelines. This provides immediate answers in natural language – legally compliant, comprehensible and without hallucinations.

The special feature: The bot uses only the verified content of the HdP – via an interface to the knowledge database specially developed by Hallo Welt! GmbH to the knowledge database.

The technical basis for this project is BlueSpice, our open source-based platform for professional knowledge management. In close collaboration with deepset, the Fraunhofer IVV and the GovTech Campus, we developed an integration that makes content usable for the AI chatbot.

BlueSpice ensures that only validated, internal content is used as a source of information. This not only protects sensitive data, but also guarantees a legally reliable response quality – a decisive advantage in an environment where millions of euros in funding are at stake.

A high-impact project for the public sector

This project shows how modern technology can make administration more efficient and user-friendly – without compromising on security or accuracy. The HdP chatbot brings real relief to day-to-day administration, speeds up decision-making processes and reduces bureaucracy.

The fact that this solution has already been recognized as a “best practice project” at the Federal Ministry of the Interior’s AI marketplace shows that it is possible: Public administration can innovate – if it relies on the right partners.

Open source is crucial here

The decision to publish the entire source code of the project on the openCoDE platform underlines the importance of digital sovereignty:

• Authorities can further develop the solution themselves.
• Other administrations can simply adopt them.
• The handling of sensitive data remains controllable.
• The public sector is becoming independent of proprietary black box systems.

As an open-source wiki platform, BlueSpice stands for precisely these values. The project is an example of how open technologies, transparent architecture and responsible use of AI go hand in hand – to everyone’s benefit.