BlueSpice at the
Smart Country Convention 2025

An AI chatbot based on a structured wiki as a trustworthy data source not only provides fast answers, but also reliable ones – without any hallucinations. The combination of curated knowledge and AI makes information directly accessible, traceable, and transparent. This allows you to increase efficiency in your daily work while ensuring the quality of the content.

Using a practical example from a federal ministry, we will show you how AI chatbots and wikis complement each other perfectly and relieve your administration of the burden of processing questions.

Presentation times: September 30 – October 2, 10:45 a.m.

Knowledge only unleashes its full potential when it can be found quickly. BlueSpice Wiki combines powerful knowledge management with IntraFind’s Enterprise Search iFinder. This intelligently links all relevant content, making it searchable across the board and accessible in context – even in large, complex information landscapes.

You will receive a compact overview of how BlueSpice and iFinder can be used to create a modern, well-designed information architecture.

Presentation times: September 30 + October 2, 2:00 p.m. | October 1, 4:00 p.m.

How can new and existing employees quickly and reliably access the right information, regardless of who they are?

We will show how a wiki can serve as a central platform for communicating personnel, vacation, and substitution procedures. We will also explain how the tool supports the onboarding and offboarding of employees and reduces the workload for HR and department heads, for example when it comes to vacation requests, training courses, or working time regulations.

The presentation will illustrate how administrations can use a wiki to shorten training periods, secure knowledge, and reduce the workload for employees in the long term.

Presentation time: September 30, 12:00 p.m.

How can meetings, conferences, and decisions be prepared, documented, and organized more efficiently—even across departmental and administrative boundaries?

A wiki creates transparency about current discussions and debates. It is an irreplaceable companion for projects, work processes, and decision-making processes. Discussions become traceable and decisions are available in the long term. And that’s from team meetings to cabinet submissions.

The presentation uses practical examples to show how administrations can save time, increase transparency, involve decision-makers, and document and retrieve results in a sustainable manner with a wiki.

Presentation time: October 1, 12:00 p.m.

How can administrations document their processes, work instructions, and guidelines in such a way that they are centralized, quickly retrievable, and efficiently maintainable?

We show how a wiki can be used as a central knowledge platform to provide step-by-step descriptions of administrative processes, ensure uniform standards for applications, approvals, and reviews, and make internal guidelines, instructions, and work aids clearly accessible.

Presentation time: October 2, 12:00 p.m.

How can digitalization projects and economic development initiatives achieve their full potential? How can we prevent them from remaining mere flagship projects?

Using examples of successful projects in the food sector—from knowledge management for bakeries to measurement technology for packaging companies—we show how the Fraunhofer Society supports companies as an independent partner with proof of concept and funding programs. This results in tailor-made solutions that build trust, secure investments, and have a regional impact.

A guest presentation by Dr. Lukas Oehm, Fraunhofer IVV

Presentation time: October 1, 2:00 p.m.

The benefits of digitalization in agriculture through practical testing. Practical example: Use of a wiki with chatbot on a fruit farm. Panel discussion hosted by the BLE – Federal Office for Agriculture and Food.

Venue: Hub27, Booth 602

Presentation time: October 1, 10:00 a.m. – 11:00 a.m.

Our partner and neighbor at the booth, IntraFind, is all about modern information management in public administration.

In 30-minute live demos, you can see how IntraFind’s AI software makes everyday life easier for public authorities—from quick searches and chatting with the organization’s own data to creative text work.

Everything is data protection compliant, tried and tested – and connected to the BlueSpice Wiki.

Visit IntraFind’s website for more information.

Venue: Hall 25, Booth 426

Presentation times:

• September 30: 11:15 a.m., 1:00 p.m., 3:15 p.m., 4:30 p.m.
• October 1: 10:00 a.m., 1:00 p.m., 3:15 p.m., 4:30 p.m.
• October 2: 10:00 a.m., 12:15 p.m