Choosing Between BlueSpice and Document360

for Your Knowledge Management Needs

Why should you choose BlueSpice over Document360?

Document360: For easy Use Cases and FAQs

Document360 focuses on standalone knowledge bases tailored for external audiences, such as customers or end-users. It excels at organizing product documentation and FAQs, but its structure often leads to isolated repositories that work well for specific audiences but may fall short for broader internal knowledge sharing.

BlueSpice: For Complex Documentation in Teams

BlueSpice leverages the Wikipedia-inspired framework to provide a unified platform for knowledge management, designed to seamlessly support collaboration and accessibility for both internal teams and external stakeholders. It offers fast, precise search capabilities, systematic editing tools, and features like quality assurance and collaborative editing. These capabilities make it ideal for managing diverse and complex documentation. BlueSpice is particularly user-friendly, with tools like Content Droplets for quick content updates and Draw.io integration for seamless diagram creation. In contrast, Document360 relies heavily on reusable text snippets and external tools for advanced content management, which may limit workflow efficiency.

Hosting

Both solutions provide flexibility with on-premises and cloud hosting options, ensuring organizations have full control over their data. BlueSpice additionally offers running the software in Docker or a virtual machine.

Pricing

BlueSpice includes the most important business features as standard, without the need for additional costly add-ons. In contrast to Document360’s pricing model, which charges according to the exact number of users, BlueSpice uses tiered pricing. This means that the system becomes even cheaper per person as the wiki grows.

Conclusion: For companies looking for a versatile, centralized knowledge management system that supports both simple documentation and more complex process flows, BlueSpice is the right alternative to Document360.

Features in comparison

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BlueSpice farm

Document360

Knowledge base
Integrated management system
Documentation system
Online-/Organization manual
Visual editor (WYSIWYG)
Wiki syntax editor / Markdown editor
Dynamic content elements, Macros, Droplets
(lists, videos etc.)
Create diagrams (draw.io, BPMN) Only offers an AI Chart Generator natively
AI editing assistant
Page hierarchy (via subpages)
Category system (hierarchical)
Category management
Templates for pages and individual elements
Templates with dynamic content
Simultaneous editing
Forms
Forms with semantic metadata support
Search OpenSearch
Responsive design adaptable to CI
Fast upload and embed files
Customizable permissions
Working with drafts and approvals
Workflow function
Read confirmation
Reminders & resubmissions
Tasks Similar but done through workflow features
Book functionality
Comments & blogs
Create and manage sub-wikis
Inter wiki search Similar functions with their search
Content transfer between wikis (with translation)
Multilingual support
Export (PDF, Office, XML)
AI chatbot connector
AI translation connector Third party integration required
On premises
Cloud
Docker
Virtual machine
Password policies configurable
EU GDPR features
Two-factor-authentication
Audit Logs / Logbooks
Single-Sign-On / SSO
Central authentication
API
Community support
Professional support
Installation, migration, updates
Configuration
Trainings, workshops, consulting
Software development as part of a project As part of a project

Numerous companies around the world rely on BlueSpice

Numerous companies around the world rely on BlueSpice

Try BlueSpice 30 days for free!

Experience the enterprise wiki in action.

  • Try BlueSpice pro with all features
  • Place and edit your own content
  • Protection by individual access data and SSL
  • Possibility to transfer your data to a licensed version
  • Free personal consultation with our MediaWiki experts

Try BlueSpice 30 days for free!

Experience the enterprise wiki in action.

  • Try BlueSpice pro with all features
  • Place and edit your own content
  • Protection by individual access data and SSL
  • Possibility to transfer your data to a licensed version
  • Free personal consultation with our MediaWiki experts

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