Why should you choose BlueSpice over Document360?
Document360: For easy Use Cases and FAQs
Document360 focuses on standalone knowledge bases tailored for external audiences, such as customers or end-users. It excels at organizing product documentation and FAQs, but its structure often leads to isolated repositories that work well for specific audiences but may fall short for broader internal knowledge sharing.
BlueSpice: For Complex Documentation in Teams
BlueSpice leverages the Wikipedia-inspired framework to provide a unified platform for knowledge management, designed to seamlessly support collaboration and accessibility for both internal teams and external stakeholders. It offers fast, precise search capabilities, systematic editing tools, and features like quality assurance and collaborative editing. These capabilities make it ideal for managing diverse and complex documentation. BlueSpice is particularly user-friendly, with tools like Content Droplets for quick content updates and Draw.io integration for seamless diagram creation. In contrast, Document360 relies heavily on reusable text snippets and external tools for advanced content management, which may limit workflow efficiency.
Hosting
Both solutions provide flexibility with on-premises and cloud hosting options, ensuring organizations have full control over their data. BlueSpice additionally offers running the software in Docker or a virtual machine.
Pricing
BlueSpice includes the most important business features as standard, without the need for additional costly add-ons. In contrast to Document360’s pricing model, which charges according to the exact number of users, BlueSpice uses tiered pricing. This means that the system becomes even cheaper per person as the wiki grows.
Conclusion: For companies looking for a versatile, centralized knowledge management system that supports both simple documentation and more complex process flows, BlueSpice is the right alternative to Document360.
Features in comparison
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