The Top 5 Cloud-Based Wiki Software Solutions
A Feature Comparison

3. May 2025

Teams and organizations need a simple way to store, share, and collaborate on information without getting overloaded by complicated systems. That’s where cloud-based wiki software comes in. It helps businesses organize knowledge, track processes, and improve communication, all without the hassle of maintaining servers or constantly updating software.

But with so many options available, choosing the right wiki can feel overwhelming. To make it easier, we’ve put together this guide comparing five of the best cloud-based wiki platforms. We’ll break down their ease of use, collaboration features, customization options, integrations, and pricing. By highlighting the strengths and drawbacks of each, we hope to help you find the best fit for your team.

1. BlueSpice MediaWiki

Best For: enterprises needing structured knowledge management that grows with your needs

Key Features: Designed for professional knowledge management, BlueSpice extends the capabilities of standard wiki platforms with a suite of enterprise-grade features. Built on the same foundation as Wikipedia, it offers powerful tools like approval workflows, semantic tagging, versioning, and integrable AI features. BlueSpice Cloud is hosted in Germany, ensuring GDPR compliance and high standards of data security. The platform also includes an easy-to-use visual editor and flexible permission controls, making it easy for teams to collaboratively manage and scale their documentation.

Consideration: While BlueSpice offers an extensive feature set, smaller teams or startups with very basic documentation needs might find the platform more robust than necessary at first. That said, its scalability ensures that organizations won’t outgrow the system as their documentation requirements become more complex.

2. Confluence

Best For: teams already using Atlassian products like Jira and looking for seamless integration within their workflow

Key Features: Confluence is a team workspace known for its interface and integration possibilities with other Atlassian tools such as Jira, Trello, and Bitbucket. It enables teams to create, organize, and collaborate on documents in real time, with features like inline comments, page versioning, and ready-made templates for faster documentation. As a cloud-based solution, Confluence offers regional data hosting options, including the EU, US, and Australia, allowing organizations to choose where their data is stored to meet compliance requirements.

Consideration: While Confluence is effective within the Atlassian ecosystem, teams not using Jira or other Atlassian tools may find less value in the platform’s full potential.

3. Coda

Best For: teams seeking a highly flexible, all-in-one workspace that combines documents, spreadsheets, and apps

Key Features: Coda blends the simplicity of documents with the power of databases and spreadsheets, offering a platform where users can build custom workflows, trackers, and collaborative docs. Its cloud-based infrastructure allows teams to create dynamic pages using tables, buttons, automations, and integrations with tools like Slack, Google Calendar, and GitHub. Coda hosts its cloud data in the United States and follows industry-standard security practices including SOC 2 Type II compliance, data encryption in transit and at rest, and granular access controls.

Consideration: Because of its broad flexibility and app-like capabilities, Coda can feel overwhelming to users looking for a more traditional, structured wiki experience. Teams may also need to invest time upfront in designing their ideal setup, especially when scaling beyond basic documentation needs.

4. Document360

Best For: companies that need a dedicated, standalone knowledge base for external users or customer support

Key Features: Document360 is for creating public and private knowledge bases, with a strong focus on structure, navigation, and content reuse. It supports advanced analytics, version control, and robust category management, making it ideal for product documentation, FAQs, and self-service portals. The platform’s cloud infrastructure is hosted across multiple regions, including the US, Europe, and Asia, allowing customers to select their preferred data residency to align with compliance needs.

Consideration: While Document360 excels at delivering customer-facing documentation, it’s more limited when it comes to internal collaboration and complex knowledge management workflows. Teams seeking a fully integrated internal wiki or broader process documentation platform may find the feature set somewhat narrow for those use cases.

5. Notion

Best For: startups and creative teams looking for an all-in-one workspace for notes, docs, wikis, and task management

Key Features: Notion combines documents, databases, and task tracking in a user-friendly interface, making it a favorite for teams that value flexibility and design. It allows users to create interconnected pages, embed media, build kanban boards, and collaborate in real time. Notion’s cloud is hosted primarily in the United States, and the platform includes security measures such as SOC 2 Type II compliance and workspace access controls. With growing support for enterprise-grade features, such as SSO, audit logs, and admin tools, Notion is evolving into a scalable solution for both small teams and larger organizations.

Consideration: Although Notion is highly customizable, its freeform nature can lead to inconsistent structures across teams without clear guidelines. Additionally, those handling complex documentation or requiring advanced content governance may find its feature set less robust compared to more traditional wiki systems.

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Hallo Welt! GmbH is the company behind the open-source enterprise wiki software BlueSpice, which is distributed in more than 160 countries with over 1 million downloads. The Regensburg-based company has been building collaborative software for knowledge management, online documentation and quality management since 2007.

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