The wiki of the Kreissparkasse Saalfeld-Rudolstadt combines both requirements. One part of the Wiki meets the legal and supervisory audit requirements. This part fixes the order of business operations in writing and is therefore equipped with release and workflow processes. On the other hand, there is a free area in which the staff can freely document. A blog supports this system by providing a more non-binding form of information transfer.
In order to ensure a sufficiently broad basis of support and initiative, on the one hand the support of the management was indispensable. On the other hand, it needs users who see a real need and, last but not least, a suitable service provider. Once the project gets underway, the users are the main focus, because they will be working with the system later on. Therefore, employees from various departments of the company were involved in the planning from the very beginning. If the requirements of the users are taken into account at an early stage, acceptance problems and a development that bypasses the user can be avoided later. In the case of the Kreissparkasse, central tasks were first clearly presented and a name for the platform was defined: S-Pedia.