The “indigo” program is designed for customers with special needs in customer service, customization or contract issues. For example:
consideration of complex special procedures in software delivery or in cooperation with third parties,
major specific customizations of a customer system or other services that require a personal project manager and permanent contact person for the customer,
the consideration of customer-specific security policies, the handling via a Master Service Agreement (for example, also an EVB-IT contract) or customer-specific conditions, which are often the subject of a tender.
For the organization of the necessary contacts, documentation, procedures and services, we charge an additional fee with the annual subscription. We have named these special subscriptions “indigo”: A play on words with the blue hue, where “indi” stands for “individual” and “go” for “get started”.
Simply contact us and we’ll discuss whether indigo is the right service level for you.
Our pricing policy is designed to offer the best value for money for an outstanding enterprise wiki. In this respect, we treat all customers equally and do not negotiate individual subscription prices or daily rates.
But if you subscribe for a longer period (three years or more), we will grant you a discount on the software subscription.
We give a discount on software subscription to registered non-profit organizations that are not governmental, academic or commercial and are not affiliated with any religious community or political party.