For the best
customer service & support

Always find the suitable answers for your customers.

Optimize your service & support offering with the perfect knowledge database for your employees. Easily establish online helpdesks and keep customers always “up to date”.

For optimal customer service & support in your company

Improve customer experience

Always provide the most up-to-date instructions and other documents.

Work effectively in-house

Develop your content as a team and find the most important information at any time.

Comments & blogs

Offer employees, customers and partners the opportunity to ask questions and comment.

Realize multilingual support

Easily provide your product documentation in multiple languages.

Create your own online helpdesk quickly and conveniently with templates

Our templates offer a user-friendly entry into your knowledge management system. For example, we offer templates for team lists, service provider directories, for mapping process descriptions or protocols. Portal templates can be used to create useful aids for customer portals.

In addition, the design of your wiki becomes child’s play, for example through templates for buttons, hint boxes or banners.

BlueSpice Features

Content structuring

Working with categories, subpages and namespaces like in Wikipedia

Performance search

Find content fast and reliably

Visual editor

Quick and easy editing of content

Integration

Connection to a central authentication or ticket system

Versioning

Track changes. Nothing gets lost.

Responsive design

Usable on mobile devices and desktop computers

Quality assurance

Monitor articles, information about changes and assignments

Workflows

Obtain feedback, organize reviews and approvals

Rights management

Administrate write, read and edit permissions

Bookmaker

Create and export manuals

Metadata and forms

Set up complex queries and dynamic elements

Comments & blogs

Comment on content and discuss together

Get started with BlueSpice today!
We look forward to getting to know you.

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Professional support

Get the expertise of our MediaWiki experts and BlueSpice developers.

Migration

Our experts will support you in moving your data.

Templates

The user-friendly introduction to BlueSpice.

FAQ

Find the right answer to your question here.

Data protection & security

BlueSpice protects you from external attacks and takes into account the requirements of the GDPR.

Edition comparison

BlueSpice free, pro and farm.

Authentication server connection

Log in automatically and get started right away.

Trust & Safety

For satisfied users and secure software.